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What is CAPI?

CAPI (Conversions API) is an interface that lets you send conversion and event data to ad platforms from the company's server or CRM instead of the browser pixel. The term is used most often for the Meta Conversions API; platforms such as LinkedIn and TikTok have similar server-side interfaces. It works alongside the pixel.

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How does it work?

An event (a form submission, a purchase, a qualified lead in the CRM) is sent from the server to the platform. If the same event arrives from both the pixel and the server, it is deduplicated with a shared event ID. Parameters such as hashed email, phone and click ID are sent so the event can be matched to the user.

Why it matters

It fills in signals blocked in the browser and carries outcomes that happen outside the website (sales, qualified leads) back to the ad platform, so campaigns optimize for real results rather than form counts. More detail: What is the Meta Conversions API, setup: server-side tracking.

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Server-side tracking

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