To use your rights under Article 11 of Law No. 6698 on the Protection of Personal Data ("KVKK"), you can apply to the data controller, Milore Tekstil Gıda ve Toptan Ticaret Limited Şirketi ("Roicool"), with the details on this page. Your rights are listed in section 6 of our KVKK Privacy Notice. The Turkish text prevails.
1. How to apply
Under the Communiqué on the Procedures and Principles of Applications to the Data Controller, applications are made in Turkish through one of these channels:
- In writing: hand in your signed application at Halil Rıfat Paşa Mah. Yüzer Havuz Sok. Perpa Ticaret Merkezi No:1 İç Kapı No:2072, 34384 Şişli / Istanbul, Türkiye, or send it by notary or registered post with return receipt. Write "Kişisel Verilerin Korunması Kanunu Kapsamında Bilgi Talebi" on the envelope.
- With a secure electronic or mobile signature: your signed application to info@roicool.com.
- From the e-mail address we have on record for you: to info@roicool.com, with "KVKK Bilgi Talebi" in the subject line. For applications made this way we may ask for more details to confirm your identity.
2. What the application must contain
You can copy the headings below into your application and fill them in.
A. About you
- Full name:
- Turkish ID number (foreign nationals: nationality and passport or ID number):
- Home or business address for notification:
- E-mail, phone or fax for notification (if any):
B. Your relationship with Roicool (choose one)
- Site visitor
- I filled in a form or contacted you (date and form, if you know: …)
- Client or client employee
- Partner, or a person a partner registered
- Job applicant
- Other: …
C. Your request (choose one or more and explain)
- I want to know whether my personal data is processed.
- If it is, I want information about it.
- I want to know the purpose of processing and whether it is used for that purpose.
- I want to know the third parties in Türkiye or abroad it is transferred to.
- I want incomplete or wrong data corrected (add the correct data and proof).
- I want my data erased or destroyed.
- I want a correction, erasure or destruction notified to the third parties the data was transferred to.
- I object to a result against me that arises solely from automated analysis.
- I want compensation for damage caused by unlawful processing.
- I withdraw my commercial-message approval or cookie consent.
- Explanation: …
D. How you want our answer (choose one)
- By post to my address
- By e-mail
- By hand
E. Date and signature (for written applications)
If you apply on someone else's behalf, attach a notarised power of attorney or other document that gives you specific authority to do so.
3. Response time and fee
We conclude your request as soon as possible and within 30 days at the latest, free of charge, and answer in writing or electronically. If the request involves an additional cost, the fee in the Personal Data Protection Board's tariff may be charged (KVKK Art. 13). If we cannot confirm your identity or the application is incomplete, we may ask for more details.
4. Complaint to the Board
If we reject your request, you find our answer insufficient or we do not answer in time, you can complain to the Personal Data Protection Board within 30 days of learning our answer and in any case within 60 days of your application (KVKK Art. 14).
We process the details in your application only to conclude it; how long we keep them is in our Data Retention and Destruction Policy.